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"They say the front end people make or break a business, both Kelly and Debbie are outstanding. Les came out to my property promptly when stated for an estimate, Eric came to deliver the tanks and set them up. Stayed until complete which was above and beyond. Bryan also came to fill the tanks when he said and checked my stove and pilot lights. Customer service is NOT DEAD. Thank you so much for having such care and compassion for your customer. I am grateful !"
10:37 30 Sep 22
"I had suburban propane install the line and a tank for a portable standby generator. The service was perfect and the price was fair. Very professional and answered any questions I had from the consult through the installation."
23:49 05 Aug 22
"Suburban has always been there when I needed them I will never go to anyone else suburban is the best in the business thank you so much for all you do"
10:43 05 Aug 22
"Arrived early, professional , completed work quickly."
20:46 21 Jun 22
"Suburban Propane did an excellent job of installing a propane tank for my stand by generator. The salesman/estimator quickly came to the house and documented everything in a proposal. They arrived promptly at the appointed time, efficiently installed the tank and the personnel were super friendly and helpful. They worked hand in hand with the generator installer for a perfect job! They returned three days later to fill the tank and again the employee was extremely professional and friendly. I had a wonderful experience with Suburban Propane and highly recommend them!"
20:22 26 May 22
"Service was great !!!"
18:27 03 May 22
"Love the automatic delivery. Not too happy with having to pay almost $10 each and every delivery for the company’s training program. I wouldn’t mind $1-2 but $10 each delivery is awful. That’s a company expense that shouldn’t be the responsibility of the customer."
15:19 01 Feb 22
"Everyone that I have dealt with at Suburban Propane has been great!! Answered all my questions from the hookup of the tank to questions about billing. Thank you all!!"
01:31 13 Aug 21
"Had a Renter who enjoyed using our fireplace but we ran out of propane. I called Suburban and they came to refill the next day. Excellent response!!"
20:02 12 Nov 20
"always timely with delivery,thanks!"
12:58 08 Oct 20
"Mike did a great job at cleaning the furnace. Fast, efficient and clean"
20:01 25 Jun 20
"I couldn't have been happier. I needed a bit of a unique propane set-up and they came through. Les in particular was awesome. He listened to what I was trying to get done and took the time to research creative solutions. I can't say enough good things. Thanks!"
17:06 21 Jan 20
"Moved to JimThorpe last February. First time using propane other than my grill. Dealing with Suburban Propane has been a very pleasant experience. They deliver just when I need it. Was worried during recent cold spell that I would run out but the next day they made a delivery. It's like they read my mind. Drivers and Service Techs have always been very courteous and helpful and dealing with people at their office is very easy. Seriously considering changing over other utilities to propane as we settle in here."
Michael H. Lauro II
23:56 15 Dec 19
"I was very happy when I switched from my old company to Suburban Propane. The guy who came out to do the install was absolutely wonderful and very knowledgeable. Not only are the office Personnel extremely friendly here compared to my old company, I'm receiving propane at over a dollar a gallon cheaper than my old company. They were absolute thieves. Best decision ever to switch to Suburban. I should have done it years ago. Also they were nice enough to give me 2 100 gallon tanks hooked together, instead of just one so I don't have to be afraid to burn my gas fireplace all the time for fear of running out before a delivery."
15:18 26 Nov 19
"It's nice to be able to pay with credit card and get an immediate reply. It makes a life a lot simpler. Clyde Robbins"
21:09 13 Nov 19
"Great service from this company. Had some problems with starting my furnace and these guys did not leave until the job was done. Poor guys were here all day. Looking forward to being a customer for a long time with suburban propane."
12:39 10 Nov 19
"Conrad and his crew are awesome for a warehouse"
18:03 29 May 15
21:51 18 Feb 14
"This is not the correct location of Suburban Propane. It is located at 60 Pittston Avenue in Yatesville, near Calex Logistics."