ADDRESS & PHONE:
6178 State Highway 7
Oneonta, NY 13820
Servicing Delaware, Otsego, Chenango, Broome and parts of Schoharie Counties.
- M - F: 7:00 am - 4:30 pm
- Sa-Su: Closed
Forklift Cylinder Service
Remote Tank Monitoring
WHAT OUR CUSTOMERS HAVE TO SAY:
17:11 24 May 23
"Excellent service. Staff very efficient n pleasant. Always there for us."
17:08 27 Jul 22
"To Whom It May Concern,From the onset, Suburban has been extremely helpful in explaining the services available to the timeliness of installation.The office personnel have been excellent communicators and pleasant to speak with.They have organized a coordinated effort to direct field personnel to schedule and install a tank.The field specialist was a native of the area and has been employed for the past 30 years. An excellent Ambassador for the company.He was expeditious and polite. It was a pleasure speaking withHim.The entire experience was enjoyable and I hope we have a long and mutually rewarding relationship.RespectfullyJeffrey Ferguson"
18:27 24 May 22
"I don’t use propane at my residence, but I was referred to Suburban Propane by a friend, after being told by another HVAC tech that I needed a new AC.Joe Harby answered all my questions and promptly set me up with an appointment. Doug, the technician,was just wonderful, he came to my house and patiently trouble shooted until he found out what the problem was!Needless to say, It needed to be rewired, not an entire new unit! I’m so pleased with the care and honestly I received! I refer SP to anyone having AC issues!"
12:13 21 Apr 22
"Wonderful customer service!!"
20:12 23 Mar 22
"Everyone is extremely nice to talk with and I know who I’m talking to when I call. I will no longer have to wait 11days to get a delivery and run out of propane and have no heat !!!! The last company has left me with no heat 3 times and frozen water .so I’m very happy with your service and everything that you have done 😊"
15:03 27 Oct 21
"AS an existing customer, I called to have another propane tank setup for my detached garage across the street from my house. they were able to set up the installation for the next business day. The technicians came right on time and did a great and careful job with the tank installation as well as getting the heating unit running, tuned up and working properly. Clean and well trained, I certainly recommend Suburban Propane!"
15:00 25 Dec 20
"Very friendly people from the office to the delivery personal. Great prices on heating energy products."
21:59 20 Nov 20
"Excellent customer service"
17:54 11 Nov 20
"Never had a problem. Service is good and they. Keep their word"
20:24 20 Oct 20
"I use suburban for my gas fuel and service on my heating unit. Nothing but outstanding service and delivery since I started over 20 years ago. Could not be more satisfied."
13:56 17 Mar 20
"Awesome service. Can't say enough. They came out and accessed what we needed and were there and done when they said. We now have safe warm heat in our workshop."
21:30 11 Dec 19
"Suburban Propane has done a fabulous job for us. Their service and office personnel have been completely kind and pleasant to deal with.I have to give a special shout out to Phylomena (I hope I spelled it correctly) for her fantastic customer service on the phone. As difficult as phone contact can be, she excels in it. I’ve dealt with her several times as our needs have changed and she has been absolutely a joy to deal with."
20:52 11 Dec 19
"Suburban Propane delivery person did a wonderful job on installing two new propane tanks for our new generate and propane stove. very neat work."
17:04 03 Dec 19
"Even though they overlooked a fall delivery and we did not notice Suburban was right on top of taking action to rectify this problem and got an oil delivery to us within 24 hours. They took care to make sure we had heat and hot water until that time too. Customer service was great. Thanks!"
10:20 31 Oct 19
"The staff are very friendly and super helpful! Lori is a god send so helpful and friendly! I have been using t suburban propane since 2009 and plan to continue to use them!"
14:09 18 Sep 19
"Great Professional Service, Suburban always responded in a timely manner when needed the most...Won't leave you freezing on a cold winter's night..."
16:04 13 Aug 19
"I cannot remember the name of the gentlemen who started my service, but he was great and the company accommodated my busy work schedule."
15:37 24 Jul 19
"Always dependable if I need them"
15:54 22 May 19
"Always helpful and courteous!"
17:07 04 Aug 16