ADDRESS & PHONE:
SERVICE AREAS:
Proudly Serving the East End of Long Island. Servicing: From Shirley / Mastic to Montauk on the South Fork, and Riverhead to Southold on the North Fork.
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa: 8:00 am - 12:00 pm
- Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Mark Stanich
16:08 21 Apr 23
"Heather was a wonderful representative for Suburban Propane. She quickly resolved my primary issue, and also helped research another recurring issue with her colleagues, going above and beyond. Truly excellent customer service overall ..."
Jacqueline Saccente
22:30 11 Oct 22
"Heather from Suburban was very helpful answering all the questions I had about the service, cost and delivery of propane. Setting up an account was really easy."
Linda Biscardi Fuller
16:52 29 May 21
"Excellent service provided by their technician ANDREW MORRIZO. He is a credit to their company. Professional, knowledgeable , and, and above all, dedicated! Thank you!"
Jane Wickey
23:48 23 Apr 21
"Thank you Suburban Propane! You came as promised and on time. Your service person was knowledgeable and extremely helpful. A job that we thought would be complicated turned out to be simple and there was no charge!!! We couldn’t be more pleased."
Marcy Waterman
17:09 16 Jan 21
"I want to commend Andrew of Suburban Propane for the amazing service he provided during the week of Christmas to locate and repair two gas leaks in our house. He was very professional, kind, patient and methodical and, over the course of three days, searched carefully for the source of the leaks. On Christmas Eve, he found both problems and repaired them. It was the best Christmas present ever! Thank you, Andrew. You are the best!"
Norman Raymond
17:43 13 Jan 21
"I had a minor problem with a missed delivery. Carol took care of the issue as she would want to be treated. Within minutes she understood the issues and took care of the problem ASAP Things will go wrong. It's how you take care of problems that make for great employees..........kudos to Carol"
Suzanne Cochran
14:32 02 Nov 20
"Stephen Field is a hard working fantastic technician. We had a big leak that he found and didn’t quit until it was repaired despite it being freezing outside"
Ilene Vroom
22:08 09 Oct 20
"we smelled gas and it turned out our tank was lower than we realized. suburban sent someone almost immediately with enough to allow us to cook and later in the day filled the tank"
Janet Catanese
00:34 18 Aug 20
"Suburban was professional and responsive . The service tech and office staff were helpful and informative during the process of evaluating our propane tank and making necessary upgrades."
Financial Records
19:22 24 Mar 20
"I have been a customer of Suburban Propane since 1993. I have never experienced a company with more respect for their customers. They have always been there for me. My home is rather removed, out in Montauk, and I appreciate that they have come out to top off my tanks before every major storm, whether winter or summer. They have proven to me time and again that they are the finest company in the East End, of any type, not just gas.Eli Wilner"
Sheila Comparetto
01:22 10 Mar 20
"The nicest and most professional tech guy. He took the time to check everything out completely. Thank you."
Richard Singer
17:22 26 Dec 19
"Always have a full tank!"
Theresa Lloyd
11:44 01 Nov 19
"The delivery of gas was quick and easy. The technition was professional and personable."
Mary Ann Bloom
16:08 25 Sep 19
"Service to our home was seamless thanks to Heather who answered my call at your office. She was so kind & explained all of my option for service. Your serviceman, Andrew, went above & beyond to get us running again. He answered all my questions expertly! I am so pleased! Thank you!"
ilyse kazar
12:17 09 Aug 19
"Deliveries happen seamlessly, and customer service is great when we need to call with an inquiry."
Raquel F
16:26 24 Jun 19
"Had an issue with my propane tank and Suburban Propane sent someone out to fix it early in the morning on a Saturday. It was such a relief to have our issues taken care of when we needed, and the gentleman who helped us was efficient, polite and fixed our issue. Thanks, Suburban Propane!"
Gary Giscombe
13:51 04 Jun 19
"All has been fine. Fast delivery in times of need."
h jn
20:57 29 Mar 19
"Reliable, efficient, neat and professional"
A Fine
19:19 20 Nov 18
"Excellent experience. I have been living with an electric stove at my 2nd home for 30 years and it always irked me. Finally decided to make the move and bought a used stove in very good shape that required conversion to propane through a kit. I also had to have a propane line run from my tank that feeds the pool heater to my kitchen, about 45 feet. The crew that Suburban sent- Andrew, John, and TJ were amazing. They were on time, worked hard, and had a great sense of humor. Despite it being a difficult job they assured me at the onset that they were going to get it right if it took them all day. It didn't take that long, but they got it right and came in right at the estimate, not a penny over. Very satisfied!"
ant we
15:00 11 Nov 17
"had a problem with my furnace in east hampton. Tech was prompt, and easily able to fix my system. Also found several other small problems which they alerted me to, and I couldn't be happier. As a new customer they were also very competitive with pricing. New management seems to be changing things for the better!"
Sybille Drew
02:35 08 Nov 17
"Suburban propane has a great team! The service technicians were knowledgeable and hard working. The driver was polite and mindful of my garden!! Very impressed with their service."