"Stephen Field is a hard working fantastic technician. We had a big leak that he found and didn’t quit until it was repaired despite it being freezing outside"
22:08 09 Oct 20
"we smelled gas and it turned out our tank was lower than we realized. suburban sent someone almost immediately with enough to allow us to cook and later in the day filled the tank"
00:34 18 Aug 20
"Suburban was professional and responsive . The service tech and office staff were helpful and informative during the process of evaluating our propane tank and making necessary upgrades."
19:22 24 Mar 20
"I have been a customer of Suburban Propane since 1993. I have never experienced a company with more respect for their customers. They have always been there for me. My home is rather removed, out in Montauk, and I appreciate that they have come out to top off my tanks before every major storm, whether winter or summer. They have proven to me time and again that they are the finest company in the East End, of any type, not just gas.Eli Wilner"
01:22 10 Mar 20
"The nicest and most professional tech guy. He took the time to check everything out completely. Thank you."
17:22 26 Dec 19
"Always have a full tank!"
11:44 01 Nov 19
"The delivery of gas was quick and easy. The technition was professional and personable."
Mary Ann Bloom
16:08 25 Sep 19
"Service to our home was seamless thanks to Heather who answered my call at your office. She was so kind & explained all of my option for service. Your serviceman, Andrew, went above & beyond to get us running again. He answered all my questions expertly! I am so pleased! Thank you!"
12:17 09 Aug 19
"Deliveries happen seamlessly, and customer service is great when we need to call with an inquiry."
16:26 24 Jun 19
"Had an issue with my propane tank and Suburban Propane sent someone out to fix it early in the morning on a Saturday. It was such a relief to have our issues taken care of when we needed, and the gentleman who helped us was efficient, polite and fixed our issue. Thanks, Suburban Propane!"
13:51 04 Jun 19
"All has been fine. Fast delivery in times of need."
20:57 29 Mar 19
"Reliable, efficient, neat and professional"
19:19 20 Nov 18
"Excellent experience. I have been living with an electric stove at my 2nd home for 30 years and it always irked me. Finally decided to make the move and bought a used stove in very good shape that required conversion to propane through a kit. I also had to have a propane line run from my tank that feeds the pool heater to my kitchen, about 45 feet. The crew that Suburban sent- Andrew, John, and TJ were amazing. They were on time, worked hard, and had a great sense of humor. Despite it being a difficult job they assured me at the onset that they were going to get it right if it took them all day. It didn't take that long, but they got it right and came in right at the estimate, not a penny over. Very satisfied!"
15:00 11 Nov 17
"had a problem with my furnace in east hampton. Tech was prompt, and easily able to fix my system. Also found several other small problems which they alerted me to, and I couldn't be happier. As a new customer they were also very competitive with pricing. New management seems to be changing things for the better!"
02:35 08 Nov 17
"Suburban propane has a great team! The service technicians were knowledgeable and hard working. The driver was polite and mindful of my garden!! Very impressed with their service."