ADDRESS & PHONE:
SERVICE AREAS:
Servicing the Greater Springfield, Northampton, and Amherst area as well as surrounding communities including Agawam, Southwick, Brimfield, Palmer, Ware, Warren, Monson, Blanford, Becket, Russell, Chester and Worthington
STORE HOURS:
- M - F: 8:00 am - 5:00 pm
- Sa-Su: Closed
SERVICES OFFERED:
Propane
Heating Oil
Kerosene
Auto Gas
Appliance Sales
Appliance Service
Cylinder Refills
Forklift Cylinder Service
HVAC Sales
HVAC Service
Remote Tank Monitoring
Service Plans
Tank Installation
Temp Heat
Water Conditioning
WHAT OUR CUSTOMERS HAVE TO SAY:
Rebecca Quinn
20:37 04 Mar 23
"We very recently changed to Suburban Propane and I very happy with the service we have received so far. The woman who we spoke with was very nice and answered all of our questions about switching propane companies. The tech that came to the house was great, arrived on time, worked quickly and was incredibly polite. Even the propane delivery driver was super nice. We are so happy we switched!"
thos thos
17:39 07 Dec 22
"Much better company than what we had before. Suburban Propane treats customers with respect and they follow through in a timely manner. Wish we were with Suburban 10 years ago; would have avoided the yearly hassles."
Clive Woakes
17:16 04 Aug 22
"Friendly helpful staff"
Cheryl Myrick
15:02 21 Jun 22
"Just bought a home and had Suburban Propane out to check the system. They were on time and very professional. They checked everything thing out and made sure we were safe! I look forward to having them serve our system."
Judith Kennedy
14:50 14 Apr 22
"Delivery was professional, friendly, and courteous."
Ryan Loranger Earl
15:48 25 Sep 20
"Girls in the office are just amazing, always happy and helpful!"
Jim Poehler
21:24 08 Oct 19
"After calling about an odor of gas in my yard, Suburban Propane arrived promptly and found and stopped the leak in minutes. They were very courteous and efficient. I am glad I went with Suburban Propane instead of another propane supplier."
Jay Goldberg
15:39 18 Sep 19
"Knowledgeable courteous professionals that know their business and get things done."
Tom Klimek
15:09 02 Sep 19
"Your suburban propane delivery driver did an outstanding job. Very friendly and outgoing and even brought my empty trash barrels and newspaper in from the end of the driveway. He is a credit to your company and is a wonderful man."
Mark Caron
17:10 28 Aug 19
"We had a propane tank that was several years old and the gauge was no longer working. The technician from Suburban Propane replaced the tank quickly and checked to see that everything was working. Excellent service and office staff is friendly and helpful as well."
Herbert Wood
21:27 24 Jul 19
"The driver was very helpful in helping with future purchases that relate to the use of the propane tanks we have."
David Whitney
15:44 27 Jun 19
"Everything was done correctly and on time. thanks"
Robert Lavoie
22:14 10 Jun 19
"Great service prompt delivery pleasure doing business"
Stuart Spafford
16:34 28 May 19
"Very satisfied thank you for your assistance and service."
An Onymous
15:39 22 Apr 19
"Quick and easy delivery of propane. Online services responded well."
Bob F
20:33 13 Mar 19
"Fast courteous service, a great company to do business with, highly recommend!!"
Rob Schwarzenbach
14:23 12 Mar 19
"Awesome company to deal with!"
Emily Gaulin
18:56 05 Mar 19
"I got a delivery today and the driver was do nice. It snow yesterday and I didn't get a chance to clear a path to the tank. The drive was like no problem and trudged thru the snow and filled the tank. Nice to see sure hard working employees who care enough to go the extra step. High price but good service. I paid $3.59 today which is on the high side for the average is ma this week."
jack attack
13:33 19 Dec 18
"I am landlord in Ware, and my tenant left with an empty tank, they will have to go in and light the pilot and gas leak test. Since it was not my fault the rep told me that they would waive that fee and have delivery tommorow. That is great customer care and service."