Wow! We bought a house almost a year ago and have been overwhelmed with work. We finally decided to address the broken gas run fireplace. After opening a new account, which was super easy with Jillian and Cheryle, we were able to get a safety test for free to make sure the tanks were in working order. Al Sargent was our technician. My husband and I could not have been more pleased. Al made sure all wires were hooked up, explained steps on how to work the fireplace, HE CLEANED THE GLASS HIMSELF, and showed us how to read the tanks plus checked the connection with our generator. We are looking forward to working with Suburban Propane in the future.

Right on delivery Thank you ! Pat Papagni Leicester Kingdom Hall , Cherry Valley,Ma.

We were lucky enough to use Suburban for the last two years (propane service for our house). The one thing that stands out is their customer service. While our recently moved into new home is natural gas, Suburban was nothing but helpful as we made the transition, helping us with tank removal and in settling our account. Given we were exiting customers, they really went above and beyond to help us. If you are looking for a company with great office staff and service, look no further.