I went to a competitor for a cheaper rate, and quickly found out why they are cheaper. The tech that came out stripped the pressure gauge and left the tank leaking. I tried several times to reach the tech. I finally did and made an appointment, to which he didn’t show. I called Suburban. (Western NY) who worked diligently to find a part that would cost less than a new tank. I’m now happy to be back at Suburban and very grateful.