Gretta W.

My heat exchanger went out on my water heater. Service Tech, (Florence, SC) was professional, customer service-oriented, knowledgeable, and very polite. Once he had replaced the part and even though it was the end of his workday, he took time to explain to me what happened with the exchanger. While I have your ear, I would also like to say that each of the customer service ladies in the office were extremely professional, polite, very pleasant and helpful.