Suburban Propane is closely monitoring the affects of Tropical Storm Imelda. Our contingency plans are in place and, as always, our priorities are the safety and well-being of our employees, customers, and local communities. We will be prepared to provide service to the areas affected by the storm as local conditions and authorities allow. Please contact us 24/7/365 with any questions at 1-800-PROPANE (1-800-776-7263).
Please click below for hurricane preparedness tips from our partners,
A home powered by propane offers immeasurable benefits for homeowners and their families. Propane appliances perform better than other energy options and provide a more comfortable, efficient whole-home solution.
To ensure your family can enjoy all the creature comforts propane affords a home, it’s important to prepare for weather events, including hurricanes, which can damage homes and interrupt power supply and energy distribution channels for extended periods of time.
BEFORE A HURRICANE
- Maintain an adequate supply of propane in your tank. It’s important to ensure you’re receiving regular deliveries of propane from your propane supplier so you always have an adequate supply of propane in your tank. During and after a hurricane, propane and other types of fuel may not be readily available and roads leading to your home might not be accessible for delivery.
- Prep your propane tank for hurricane season. In flood zone areas, the National Fire Protection Agency (NFPA) requires that large above-ground and underground propane tanks be anchored securely to avoid potentially dangerous situations. Your propane supplier can help ensure your tank is hurricane-ready.
- Learn how to turn off your propane tank and indoor propane appliances. Keep a list of instructions detailing how to perform all shutoffs. For more information, contact your propane supplier.
- Create an emergency preparedness plan. Review it regularly with your family and make a preparedness kit in order to keep them safe during a potential disaster.
DURING A HURRICANE
- Evacuate when necessary. Listen to your local authorities, or television and radio stations, for instructions on the appropriate course of action to take with regards to evacuating the area.
- Shut off your gas. Whether it is determined that you should stay or leave, shut off your gas. To turn off the main gas supply valve on your propane tank, turn the valve to the right (clockwise). Never turn the gas back on yourself. Contact your propane supplier for assistance.
AFTER A HURRICANE
- Use caution when returning home. If an evacuation was ordered, wait until local authorities have announced it is safe to return.
- Check for damage. After the hurricane danger passes and it’s safe to do so, check the area for downed power lines, damaged gas lines, or damage to your propane tank.
- Vacate any structures that you suspect may contain leaked propane or if you detect propane fumes call us immediately for help.
- Call your service technician. If you suspect any of your propane appliances, equipment, or vehicles have been under water or they have been damaged, or you have turned off your gas supply, schedule a time for a qualified service technician to perform a complete inspection of your propane system. The technician can also perform a leak test on the system and re-light your pilot lights.
- Standby until your system is inspected. Do not use or operate appliances, equipment, or vehicles, or turn on the gas supply, until your system has been inspected by a qualified service technician.