About Your Bill

To better serve you, we’ve prepared this guide to understanding your Suburban Propane invoices and statements. Click on the magnifying glass to get a detailed description of each part of your bill. If you have any questions afterwards, please feel free to call us at the number printed on your invoice.

A description of the various fees that may appear on your bill can be found here.

Billing Invoice

Invoice Preview

Billing Statement

Statement Preview
  1. Invoice Summary

    This new blue section provides a summary of your invoice at a glance and includes your:

    • Account Number — Please write this number on any checks used for payments and have it ready when you call for service.
    • Amount Due — This is the total payment which is now due. Please pay this amount in full unless already paid.
    • Due Date — Your payment is due upon receipt of your invoice.

    About your Invoice 1

  2. Important Messages

    This area includes any special information about your account, our services, or special offers.

    About your Invoice 2

  3. Customer Service Phone Numbers

    You can call our toll-free number or local service center number if you have inquiries.

    About your Invoice 3

  4. Account Activity

    This section provides a summary of the transactions billed on this invoice.

    About your Invoice 4

  5. Remittance Portion

    If mailing your payment, please tear this section at the dotted line and enclose in the envelope provided.

    About your Invoice 5

  1. Statement Summary

    This special new blue section provides a summary of your statement at a glance and includes your:

    • Account Number — Please write this number on any checks used for payments and have it ready when you call for service.
    • Summary of Recent Activity — Your statement balance, payments, credits, and charges are summarized here.
    • Due Date — Your payment is due upon receipt of your statement.

    About Your Statement 1

  2. Important Messages

    This area includes any special information about your account, our services, or special offers.

    About Your Statement 2

  3. Customer Service Phone Numbers

    You can call our toll-free number or local service center number if you have inquiries.

    About Your Statement 3

  4. Account Activity

    This section provides a summary of all current account activity, organized by date and amount charged.

    About Your Statement 4

  5. Amount Due

    This is the total payment which is now due. Please pay this amount in full unless already paid.

    About Your Statement 5

  6. Remittance Portion

    If mailing your payment, please tear this section at the dotted line and enclose in the envelope provided.

    About Your Statement 6