1-800-PROPANE (1-800-776-7263)

Going for the Gold Because of Great Service

“A word of praise for Rick and John: I am very, very satisfied with their services and will in the near future go from a Silver Contract to a Gold Contract. I will never go back to the company that put my furnace in. I’m now a devoted Suburban customer.”

Frank J., Indiana, PA

So Pleased With Service, Put Him On The Plan!

“Thank you for employing Dave. He was at my house this morning and gave my LP refrigerator a thorough cleaning and got it to work again. I’m so pleased with your entire Service Department. It’s always a pleasure, and I don’t even mind the bill because you saved me the cost of a new refrigerator! Please sign me up for a Gold or Silver Plan.”

Sam O., Chestertown, NY

Tech’s Service Leads to Permanent Account

“Let me say that Bruce was a joy to do business with. I will be converting to oil this summer and will call Suburban for service, and a service plan.”

Barbara C., Andes, NY

Trained and experienced Suburban Propane technicians provide expert, fast response. Whether you need scheduled maintenance or after hours service under our Gold or Silver Service Plans, we're just a phone call away.

Priority Response

1-800-PROPANE (1-800-776-7263)

Every hour of the day, every day of the year - you can reach us by phone. We respond fast with the help that will keep your family safe.

Customer Service

Responsiveness! That's what's important to us. Whether you need to place an order, buy equipment, ask about our products, or schedule maintenance, our Customer Service Representatives will respond to your needs and questions:

• How can I improve my system and save some money?
  You can improve the efficiency and safety of your system through regular maintenance and by replacing inefficient, older equipment. With regular annual check-ups and maintenance and/or newer, technologically up-to-date equipment, you'll make heating or cooling your home more cost-effective. Plus you'll improve the quality of the environment within your home.

Simple ways to improve your system

• Annual Check-Ups and Scheduled Maintenance.

Smart ways to save money

• Gold Service Plan: Includes an annual check-up of Covered Equipment, no charge for labor and replacement of over 40 heating system parts and service, if needed, preferred rates on all other parts and labor on Covered Equipment, Priority Treatment on service calls including after hours, Standard 24 hour / 7 Day a week Service.
• Silver Service Plan: Includes an annual check-up of Covered Equipment; guaranteed Preferred Rate discounts on necessary parts and service, Priority Treatment on service calls including after hours, Standard 24 hour / 7 Day a week Service.

24-Hours a Day
7 Days a Week
365 Days a Year

1-800-PROPANE (1-800-776-7263)