Rochester Gas & Electric Electricity Offer
Frequently Asked Questions
How do I qualify For Agway Energy Services' Program?
- Reside in RG&E's electric service territory.
Why Agway Energy Services?
- Agway Energy Services is a strong, dependable company committed to our customers.
- We have been supplying heating oil and propane as well as heating and air conditioning service to customers in your area for
more than 60 years.
- Agway Energy Services is a qualified supplier approved by the NYS Public Service Commission and Rochester Gas & Electric.
Is there a charge to switch my electric service?
Will I need to change my meter?
Will there be any interruption to my service?
Who delivers the electricity to my home?
- RG&E will continue to deliver the electricity to your home, they will also continue to provide all the services you're
used to - such as reading your meter, maintaining your wires and handling emergencies.
How will I be billed?
- You will continue to receive one bill from RG&E, which will include Agway Energy Services' charge for the electricity along with your
delivery charge from RG&E.
Miscellaneous information
- No minimum charge per month.
- No security deposit required.
- The term of the contract is on going. If you decide to change your supplier from SAgway Energy Services we ask that you notify us in writing.
- If you have further questions, concerns or complaints please direct them to our toll free number listed below.
If you have further questions please call our toll free number 1-888-982-4929 between the hours of
8:00 am to 4:30 pm Monday through Friday.
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