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To better serve you, we’ve prepared this guide to understanding your Suburban Propane invoices
and statements. Move your mouse over each section for an explanation. If you have any questions afterwards, please
feel free to call us at the number printed on your invoice.
Jump to How to Read a Statement
1. Your Account Number.
When you have questions or need service, giving us
this number will help us serve you better.
2. Amount Due.
Amount which is now due and payable.
3. Remittance Address.
The mailing address to which all payments should be
sent. Please ensure this address is clearly visible through the
return envelope’s window.
4.Transaction Information.
Shows date, reference number and type of
transaction.
5. Quantity.
Amount of product purchased.
6. Charge Amount.
Amount charged for product purchased.
7. Payment Information.
Date and amount of product purchased.
8. Your Customer Service Center.
Contact this address/telephone number if you have any
questions about your service or bill.
9. Message Area.
Information about your bill, customer programs and
safety tips appear here.
How to Read a Statement
1. Your Account Number.
When you have questions or need service, giving us
this number will help us serve you better.
2. Amount Due.
Amount which is now due and payable.
3. Remittance Address.
The mailing address to which all payments should be
sent. Please ensure this address is clearly visible through the
return envelope’s window.
4. Transaction Information.
Shows date, reference number and type of
transaction.
5. Quantity.
Amount of product purchased.
6. Charge Amount.
Amount charged for product purchased.
7. Payment Information.
Date and amount of product purchased.
8. Balance Due.
Shows amount due less any payments which were applied
to your account in the current month.
9. Your Customer Service Center.
Contact this address/telephone number if you have any
questions about your service or bill.
10. Terms.
Explanation of terms.
11. Finance Charge Information.
Shows amount subject to finance charge and percentage
rates.
12. Message Area.
Information about your bill, customer programs and
safety tips appear here.
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