Orange & Rockland Electric Electricity Offer
Frequently Asked Questions

How do I qualify For Agway Energy Services' Program?

• Reside in O&R's electric service territory.

Why Agway Energy Services?

• Agway Energy Services is a strong, dependable company committed to our customers.
• We have been supplying heating oil and propane as well as heating and air conditioning service to customers in your area for more than 60 years.
• Agway Energy Services is a qualified supplier approved by the NYS Public Service Commission and Orange & Rockland Electric.

Is there a charge to switch my electric service?

• No.

Will I need to change my meter?

• No.

Will there be any interruption to my service?

• No.

Who delivers the electricity to my home?

• O&R will continue to deliver the electricity to your home, they will also continue to provide all the services you're used to - such as reading your meter, maintaining your wires and handling emergencies.

How will I be billed?

• You will continue to receive one bill from O&R, which will include Agway Energy Services' charge for the electricity along with your delivery charge from O&R.

Miscellaneous information

• No minimum charge per month.
• No security deposit required.
• The term of the contract is on going. If you decide to change your supplier from Agway Energy Services we ask that you notify us in writing.
• If you have further questions, concerns or complaints please direct them to our toll free number listed below.

If you have further questions please call our toll free number 1-888-982-4929 between the hours of 8:00 am to 4:30 pm Monday through Friday.